Returns & Exchanges
At Salted Surf Co., we want you to love your gear; if you are not completely satisfied, we offer 30-day returns and exchanges on all unwashed and unworn items. Simply follow our streamlined process to ensure your return is handled swiftly and efficiently.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
- 3.Package Your Gear
Securely pack your items in their original packaging, ensuring all tags are attached and the return slip is included inside.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.